Attending our 3rd MSPWorld event and sponsoring again! Las Vegas, here we come! We hope to see you sometime during our visit at The Cosmopolitan on October 18-20, 2015. Chuck will be presenting this year. Be sure to check out Consumption Economics: 5 Key Trends Impacting MSPs in 2016.…
There were no roller coasters at the Gaylord Palms Resort in Orlando but we still had a good time! The 3-day event featured educational sessions, vendor exhibits and networking opportunities. As a member company of the MSPAlliance, we took advantage of learning from industry leaders and met dozens of the approximately 400 MSP members in attendance.…
NEWARK, N.J., April 21, 2015 /PRNewswire/ — D3UC today announced that it has been awarded the highly coveted MSPAlliance MSPWorld Cup Award™ at the MSPWorld Conference in Orlando, FL. MSPAlliance and MSPWorld events are recognized worldwide as the premier gathering place for managed service providers (MSPs).…
We participated in this event which highlighted 25 companies specializing in health IT or supporting technologies. Leading up to the Showcase, D3UC was part of NJII’s Health IT Connections program, which accelerates growth in companies with at least $250,000 in yearly revenues.…
A great event that we attend and sponsor! It will be held at the Gaylord Palms Resort and Convention Center in Orlando, FL on March 25-27, 2015. If you are attending, please reach out to us and say, “Hi!” …
NJ Founders & Funders is organized by the NJEDA Technology & Life Sciences(TLS) team to provide emerging TLS companies in NJ with access to smart angel & venture capital investors. Twice per year, they invite venture investors to meet with a select group of companies for 10-minute, one-on-one sessions to discuss strategy, business models and funding opportunities.…
NEWARK, N.J., Jan. 28, 2015 /PRNewswire/ — D3 Unified Communications, an innovator in White Label, Cloud-based Phone and Unified Communications services, eliminates disparities between the mammoth phone and cable companies and the technology Value Added Resellers (VARs) and Managed Service Providers (MSPs) serving the Small and Medium Business market.…
My company provides a broad range of networking and desktop services, mainly to small businesses. One of my customers was surprised when I mentioned I could provide voice services as well and passed along the information to its residents. We are now the voice provider for many of the people who live in the community. These one and two phone residential installs gave me the confidence to pursue small commercial installs with my most recent being an office with 10 employees. Installing phones is an easy process and now “word of mouth” recommendations have resulted in over a dozen new customers for my other services.
Residential to Commercial
We know networking, security, and PCs, but we didn’t know a lot about voice until my partner and I decided to start our own MSP. We were at a client site one day when they asked us if we could provide their phone service. We found D3—called them on Monday, got a demo on Tuesday, signed up on Wednesday, and installed our customer on Thursday. It was a simple process.
New to Voice
Shortly after becoming a D3 MSP, one of my customers called me on a Friday in a panic. He and some of the other partners had a falling out with the owners of the firm, and decided to start their own practice. We brought them into our conference room on Saturday and, while we ate lunch, provisioned a new phone for everyone, set up the main phone number, virtual attendant, and conference bridge for the new law firm. Then we sent everyone home to plug their phone into their home internet connection. On Monday morning, they were open for business, taking calls as a new law firm and 3-digit dialing each other between their homes.
MSP in Legal Vertical
I hired several employees who received their computer science degrees in the US and then decided to move back to their home countries. With the D3 platform, I was able to keep my helpdesk intact! My customers dial a US phone number and, when they select the helpdesk option from the virtual attendant menu, the call travels the internet and is answered in India or Napal. It’s seamless and my customers still think my helpdesk is located in the U.S.
MSP with Overseas Helpdesk
Our parent company has a large distribution network and is always looking for new products and services to offer to its members. To be able to sell our “own” phone service with profits well over 50% was a natural addition. No matter what type of business, we can provide a hard phone or a soft phone at a discount to our members while still making money.
