A Message from the CEO
January 1, 2017
It has always been one of my missions in life to help people, particularly the “little” guys.
If you consider yourself a “small” MSP selling technology services to the SMB market, you have come to the right place! My 25+ years in the telecom industry combined with my mission are what motivate me every day—and the exact reason D3UC was founded—to support the “small” MSPs in the large SMB market.
The cloud has created complex challenges for 21st century technology providers—competing directly with phone and cable companies, preserving existing customer base, and generating recurring revenues. These factors have made it increasingly more difficult to grow revenues AND profits! There’s no wonder why many MSPs are currently rethinking their business model and questioning their company’s future.
D3UC was founded exclusively to help small MSPs thrive in the SMB market. The ability to white label our platform gives your company a BIG presence in the SMB market. Today, generating monthly recurring revenues with profit margins of 50-100% is significant. Leveling the playing field by working with a provider who is always your partner and never a competitor is just an added bonus. Sales pitch over :-)!
Our three years in business have yielded proof that very small MSPs (even 1 and 2 person shops) can be successful selling phone services without previous telecom or VoIP experience. These businesses have dispelled the myth that only larger MSPs have the resources to be their own phone company. It really is that easy…set it, forget it and collect those very important monthly recurring revenues!
If nothing else, let’s make 2017 the year that your company starts saving on its own phone and UC services, and positions you to give this answer to your customer, “Yes, we can also be your voice provider!” Many of our MSPs started this way and have been successfully installing phone and UC services in their existing customer base. With no early termination fees, no minimum revenue requirements and no commitments, the only thing you stand to lose is highly profitable monthly recurring revenues (and spending more for your own phone and UC service!)
I’m always interested in making new connections and/or hearing feedback about our value proposition so feel free to call me at 973-333-3322 or email me at chuck.daniels@d3uc.com.
Warm Regards,
Chuck Daniels, CEO
Testimonials
My company provides a broad range of networking and desktop services, mainly to small businesses. One of my customers was surprised when I mentioned I could provide voice services as well and passed along the information to its residents. We are now the voice provider for many of the people who live in the community. These one and two phone residential installs gave me the confidence to pursue small commercial installs with my most recent being an office with 10 employees. Installing phones is an easy process and now “word of mouth” recommendations have resulted in over a dozen new customers for my other services.
Residential to CommercialWe know networking, security, and PCs, but we didn’t know a lot about voice until my partner and I decided to start our own MSP. We were at a client site one day when they asked us if we could provide their phone service. We found D3—called them on Monday, got a demo on Tuesday, signed up on Wednesday, and installed our customer on Thursday. It was a simple process.
New to VoiceShortly after becoming a D3 MSP, one of my customers called me on a Friday in a panic. He and some of the other partners had a falling out with the owners of the firm, and decided to start their own practice. We brought them into our conference room on Saturday and, while we ate lunch, provisioned a new phone for everyone, set up the main phone number, virtual attendant, and conference bridge for the new law firm. Then we sent everyone home to plug their phone into their home internet connection. On Monday morning, they were open for business, taking calls as a new law firm and 3-digit dialing each other between their homes.
MSP in Legal VerticalI hired several employees who received their computer science degrees in the US and then decided to move back to their home countries. With the D3 platform, I was able to keep my helpdesk intact! My customers dial a US phone number and, when they select the helpdesk option from the virtual attendant menu, the call travels the internet and is answered in India or Napal. It’s seamless and my customers still think my helpdesk is located in the U.S.
MSP with Overseas HelpdeskOur parent company has a large distribution network and is always looking for new products and services to offer to its members. To be able to sell our “own” phone service with profits well over 50% was a natural addition. No matter what type of business, we can provide a hard phone or a soft phone at a discount to our members while still making money.
MSP with a Co-op ModelHow can we help you
Our White Label Resellers
Two Offices, 8 Employees
- Custom call routes for departments
- Ring groups based on caller selection
- Call flows identify department
- VM to email tracks calls for follow up
Real Estate Management Office
- Busy office with 4 agents
- Use smart phone app
- No upfront capital costs
- Auto attendant with ring groups
Residential Phone Service
- MSP for an adult community
- Set up phone service in minutes
- Simple installs with an ATA
- Word of mouth creates more sales
Virtual Insurance Sales Office
- Mobile options for employees
- Auto attendant creates “office”
- Free on-net calls between employees
- Unlimited U.S. calling
Children’s Preschool
- Phones in each classroom
- 2 digit dialing between phones
- Speed dialing for emergency calls
- Conference bridges for parent calls
International Used Car Parts Company
- Gives African company a U.S. presence
- Calls made from Africa originate in U.S.
- Caller ID displays U.S. number
- Calls to U.S. number answered in Africa
Music Company with 20 Employees
- Use original songs for music on hold
- UC features give corporate feel
- Auto attendant with directory
- Monthly cost savings of 40%
VoIP Replaces PBX
- NYC-based company with 4 locations
- 250 phones, free inter-office calling
- No PBX or maintenance contracts
- Reduced monthly costs by 50%
Sole Proprietor
- Always open with find me—follow me
- Auto attendant creates big presence
- Use FaxBox to eliminate fax machine
- Minimal capital expense
Commercial Property Owner
- Offers phone service to tenants
- Alternative revenue source for owner
- Easy management of phone network
- Lower cost services for tenants
Two Location Immigration Law Firm
- Offices in NY and NJ
- Individual conference bridges
- Attorneys never miss a call
- 5 digit dialing between offices
Virtual Engineering Services Start-up
- 4 founders, 4 homes, 2 states
- 4 digit dialing for conferences
- Auto attendant creates one “office”
- UC services keep staff connected
International Non-profit
- Simultaneous ring to cell phone
- Low cost international calling
- Free on-net calls between employees
- Monthly savings of 60%
Law Firm with 14 Employees
- Custom auto attendant with holidays
- Individual conference bridges
- 3 digit dialing—remote collaboration
- Voicemail to email
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The D3 Phone & Unified Communications Platform was built for a specific type of company – the MSPs selling technology services to SMBs in North America.