Even the most successful MSPs might hesitate to add voice – specifically, unified communications – to their portfolios. While it’s tempting to believe leaving well enough alone is good enough for the long term, the projected numbers for the UCaaS market say otherwise. According to Grand View Research, the global UCaaS market is projected to be worth $143.49 billion by 2024. If you don’t start selling unified communications now, your competitors are guaranteed to beat you to it. So what’s the … [Read more...]
Making a Business Case for Unified Communications
A day in the life of a small business owner with a staff of less than 20 differs significantly than the owner of a larger company. With fewer resources, small business owners often find themselves wearing many hats including handling many of the day-to-day administrative tasks. Regardless, they still need to find ways to communicate with their customers and employees no matter where they are – work, home, or on the road. This is where the sharp managed service provider (MSP) can step in and … [Read more...]
