According to the U.S. Small Business Association, there are roughly 5.8 million companies in this country and 99% of them employ fewer than 500 people. Small and mid-sized businesses (SMBs) with fewer than 100 employees and make up 98% of all US companies, totaling 5.7 million in the U.S. alone. Let’s break those numbers down a little bit further: Among the 5.7 million small businesses, 5.2 million of them have fewer than 20 people on staff. And these are the companies that rely on MSPs for … [Read more...]
Why MSPs Shouldn’t Skip on Selling Cloud Phone and Unified Communications
The changing technology of the communications market makes for plenty of new opportunities that weren't there even just five years ago. Selling cloud phone and unified communications services is one of these great opportunities that many MSPs ignore. The reasons for this vary, and it’s not until the realization of how lucrative the opportunity is, that MSPs give more attention to the idea of selling cloud phone. Why Aren't More MSPs Selling Cloud Phone and Unified Communications … [Read more...]
How to Get End Users Behind Cloud Phone Systems
Any new technology can be inherently wonderful and solve many issues. But the one big problem is that technology is effectively worthless if no one uses it. Astute MSPs find ways to improve end-user adoption rates by educating their customers. After all, the most successful MSPs truly care about their customers' needs, which includes how well their current solutions are working for them. And when it comes to cloud phone systems, it's no different. How MSPs Can Improve Cloud Phone Systems' End … [Read more...]