The UCaaS market has been growing for years. This growth was augmented by the sudden shift to remote work that occurred early in the pandemic, and continues to hold steady as businesses plan for extended – or even indefinite – work-from-home arrangements. Growth-minded MSPs are seizing this opportunity by adding UCaaS to their portfolios and positioning themselves as a comprehensive technology resource for their customers – and earning monthly recurring revenues in the process. … [Read more...]
The Real Differences Between the Small Business and the Very Small Business
If you’ve ever focused your sights on selling cloud phones or VoIP to businesses typically classified as small (having between 20-99 employees), chances are you’ve encountered a more complicated decision-making process than you expected. Selling to very small businesses (VSBs) with fewer than 20 employees, on the other hand, is often a much more straightforward process, and one that MSPs should capitalize on. Because of their size, VSBs often have just one decision-maker rather than the team … [Read more...]
The Basic Struggles of the Very Small Business and What MSPs Can Do About Them
There are 5.2 million very small businesses (VSBs) in the United States. By comparison, there are only 500,000 of what we typically consider small businesses (20-99 employees, or the “S” in SMB). VSBs are defined as having fewer than 20 employees and are faced with challenges that are unique to companies of that small size. What does this mean for MSPs looking to sell to VSBs? It is crucial to develop a real understanding of the unique pain points of these “Main Street”-type businesses in … [Read more...]
Cloud Phones and the Very Small Business: What MSPs Should Know
Have you tapped into the possibility of selling cloud phones to the very small business (VSB)? If not, the time is now. VSBs, defined as having fewer than 20 employees, are going to be a significant part of the surge in VoIP adoption over the next five years. But because most of the statistics available deal with small (20-99 employees), medium, and large companies, VSBs are often ignored in sales strategies when it comes to cloud phone systems. As such, MSPs have a great opportunity to sell … [Read more...]
How MSPs Can Sell Cloud Phones Without Shelling out the Big Bucks
We spend a lot of time explaining and demonstrating how MSPs can upsell cloud phones and make money. We've created a trove of information MSPs can use to grasp how significant their monthly recurring revenue can be selling phones. But we also recognize a big obstacle for some MSPs: the capital expenditure required to get into the phone business. Here, we let you in on a way to jump that hurdle. Having to finance phones and equipment for customers is out of the question for many smaller MSPs. … [Read more...]
