Cloud voice was in high demand even before the onset of the pandemic and the sharp uptick in global remote work arrangements. MSPs have a window of opportunity to sell cloud voice that starts right now. Discover why cloud voice equals profits for your business in 2021. … [Read more...]
The Business Landscape for MSPs in 2021: Capitalizing on the Need for UCaaS
The COVID-19 pandemic created a clear before-and-after line for MSPs. In the early part of 2020, some businesses were embracing a transition to unified communications as a service (UCaaS) – but many were only beginning to learn what UCaaS was. They were suddenly confronted with the value of cloud communications – even if MSPs had been telling them about it for years – when entire workforces made the shift to working from home. Once the pandemic hit, businesses weren’t just … [Read more...]
[Infographic] Why MSPs Need to Sell UCaaS Right Now
The UCaaS market has been growing for years. This growth was augmented by the sudden shift to remote work that occurred early in the pandemic, and continues to hold steady as businesses plan for extended – or even indefinite – work-from-home arrangements. Growth-minded MSPs are seizing this opportunity by adding UCaaS to their portfolios and positioning themselves as a comprehensive technology resource for their customers – and earning monthly recurring revenues in the process. … [Read more...]
How to Get End Users Behind Cloud Phone Systems
Any new technology can be inherently wonderful and solve many issues. But the one big problem is that technology is effectively worthless if no one uses it. Astute MSPs find ways to improve end-user adoption rates by educating their customers. After all, the most successful MSPs truly care about their customers' needs, which includes how well their current solutions are working for them. And when it comes to cloud phone systems, it's no different. How MSPs Can Improve Cloud Phone Systems' End … [Read more...]
Making a Business Case for Unified Communications
A day in the life of a small business owner with a staff of less than 20 differs significantly than the owner of a larger company. With fewer resources, small business owners often find themselves wearing many hats including handling many of the day-to-day administrative tasks. Regardless, they still need to find ways to communicate with their customers and employees no matter where they are – work, home, or on the road. This is where the sharp managed service provider (MSP) can step in and … [Read more...]
