Your VSB customers that are still open have learned the importance of business continuity from the current crisis. Disaster can hit at any time, and being able to continue running as usual is the only way to stay afloat. Unfortunately, without expert guidance, some VSBs may be heading down a path that could set them up for failure should another disruptive event occur. Now is a good time for you to reintroduce yourself to any customers you’ve lost touch with or even reach out to brand new … [Read more...]
MSPs: Here’s How to Tackle Resistance to VoIP Adoption
Despite the fact that the global VoIP market share is expected to grow at a CAGR of 3.1% between now and 2024, MSPs may still be met with resistance when bringing internet-based voice systems to customers – hosted or not. For many small businesses, the big concern is having their phones tied to the internet. If an internet outage takes down both their connectivity and their phone system, it’s a huge blow to any business trying to keep up with larger competitors. The MSP’s job is to … [Read more...]