Did you know the global VoIP market is expected to see double-digit growth by 2025? According to Global Market Insights, the market is estimated to hit a record $55 billion – jumping from $20 billion in 2018. This surge is propelled forward by new technologies and services in the business world that help companies communicate in more efficient ways. And it’s growing in popularity with companies that are considered the smallest of the small: the very small business – or VSB, if you will – that we … [Read more...]
The Global VoIP Market: Still Gaining, After All These Years
The global VoIP market has been around since the mid-1990s, soon after the World Wide Web came into existence with dial-up internet access arriving in earnest. While voice over internet protocol (VoIP) may not be a new technology, the market in which it operates is primed to show gains like a market in its infancy. A Market Poised for Substantial Gains Cost-effectiveness and efficiency are just two reasons for increased user adoption of VoIP. This is driving significant growth in the … [Read more...]
Revealing the “Gotchas” Voice Services Companies Keep From MSPs
Here at D3UC, we talk to a lot of MSPs who are struggling to win customers for voice services because they think they can’t beat competitors’ bids. Yet when we review the proposals from those competing companies, we notice their exclusion of discretionary and mandatory fees. If you include those charges in the proposals, it raises their “proposal” rate by as much as 60%. The unfortunate truth is that cable and phone companies have disguised many details about their actual rates for decades. … [Read more...]
Debunking 5 Myths About Becoming a Phone Company
Despite what MSPs have heard, it’s not complicated and can be very profitable. When you send an email to someone, you probably don’t care whether it arrives in the recipient's inbox in 1 second or 3 seconds, so long as it gets there intact. But sending voice over the internet is an entirely different beast. VoIP packets are extremely sensitive, and if something delays them, call quality is affected and the end-user will notice. That’s why many MSPs think twice about offering VoIP. They’re … [Read more...]