Answers to the most common questions about our UCaaS solution.
White labeling is when a company makes a product or service for others to sell as their own. A white-labeled solution is branded in your company’s name, so customers think they are buying your product or service.
Wholesale pricing allows MSPs to offer a complete business phone service with unified communications features at competitive rates, yielding recurring revenues with profits of 50% to 100%.
There are no upfront costs involved with trying out our platform yourself or white labeling it and selling it to your customers.
Absolutely none! In fact, this is the exact reason we created D3UC – to give MSPs a phone and unified communications solution to bundle with their current data services, creating a competitive and comprehensive product offering.
Read our whole page dedicated to this answer here.
D3 Unified Communications was founded in 2014 by Chuck Daniels, who has over three decades of technology and telecom experience. Chuck has spent the last 15 years partnering with MSPs to market, sell, and install cloud-based phone and UCaaS solutions for SMBs.
Selling phone and UCaaS is very lucrative, and white labeling offers highly profitable recurring revenues.
SMBs need a complete UCaaS solution like D3UC’s. When MSPs have the support of a team with decades of telecom and small business experience, selling UCaaS is easy.
We have compiled extensive competitive information on the top VoIP providers and we help our MSPs create winning proposals based on the competitive situation.
This depends on whether you are a white-label reseller or white-label agent. If you are a reseller, you do the billing. If you are an agent, we do the billing and send you a profit check.
Since white-label resellers bill their customers directly, there is no wait. If you are a white-label agent, D3UC will send you a profit check 20 days after the billing month.
Our platform is feature and function competitive with all the major premise-based PBX and cloud-based VoIP solutions. We are committed to keeping you competitive, so we’re continually developing new and enhanced business-class features.
No. We don’t sell hardware because we want our MSPs to profit from selling phones to their customers. D3UC provides an expanding list of phones we support via auto-provisioning, so you can buy them from any vendor who will give you the best price.
We have developed a comprehensive Playbook with all the reference and support materials necessary to deliver your own phone and UC services with confidence. The Playbook is easy to follow, and our technical staff is available to help you along the way.
The installation process is very simple and doesn’t necessarily need to be done by “techs”. We have created a detailed Playbook with step-by-step instructions to guide anyone through the installation process.
D3UC has decades of experience selling voice and UCaaS solutions to SMBs. Our sales support is provided at no additional cost, because we want our MSP partners to be successful!
MSPs can purchase local, toll-free, and vanity numbers directly from the D3UC portal. Existing numbers can be ported by following a few simple steps that are outlined in the Playbook.
No, we are not an internet service provider. We are a cloud-based phone and UCaaS provider, which means our system will work directly over your existing high-speed internet connection to make and receive calls. Most importantly, our solution does not require SIP trunks, so your customers won’t have to pay additional network costs beyond the price you charge them.
We’ve won the MSPAlliance MVP award twice for our dedication to helping our partners succeed. Here’s what our partners have to say about working with us: