Who We Are
D3UC’s mission is to help small MSPs grow their businesses. We are your partner because we do not sell to end users, only MSPs. MSPs white-label and sell our UCaaS solution in their own brands. This means your customers get the communications features they need the most with the trust of your name, and you get our expert Tier 2 and Tier 3 support.
At D3UC, we are always your partner – never your competitor. We are dedicated to helping MSPs not only survive but thrive in today’s era of cloud-based unified communications services.
Meet D3UC's Leadership
Over the last three-plus decades, Chuck has been a founder of seven technology startups, both entrepreneurial and intrapreneurial. Chuck founded D3UC in 2014 to partner with MSPs who want to white-label phone and unified communications services to their small business customers.
All of Chuck’s new business ventures had a common value proposition; helping small businesses owners compete more effectively against their larger competitors. Chuck has founded a cloud-based, hosted voice and UCaaS solution designed exclusively for community banks, served as EVP, CTO, and CMO of a $500M voice and data solutions provider and as the CTO of a $200M provider of prepaid calling cards. He was a co-founder and CTO of Nextlink Communications, a national CLEC that went public in 1997 and co-founded the Advanced Technology Group at MCI Communications after serving as VP of the Strategic Technology & Research Group at Manufacturers Hanover Trust.
Chuck received a B.S. in Engineering Science from the New Jersey Institute of Technology, where he majored in nuclear engineering after serving in the U.S. Air Force. His hobbies are chess, bridge, golf, scuba diving, and long walks.
Linda has over 25 years of experience in both the business and technology sides of software and telecommunications startups. She has been involved in creating every functional group at D3UC – finance, marketing, sales, technical support, and customer service – and assumed the role of COO in January 2020. Prior to founding D3UC, from 2005 to 2013 Linda was the business and systems analyst for a $20M cloud-based, UCaaS startup, where she earned her CCNA certification in 2006.
While raising small children, Linda was a Director at two direct sales firms and built a sales organization from the ground up while learning team and organizational management along the way. She participated in her children’s PTAs and was President of the High School PTA from 2014-2016. Prior to starting her family, Linda was a member of two AI startups, launching the NYC office of one. She honed her customer support and software systems analysis skills and rose through the technical and customer support positions at each company.
Linda received a B.S. in Chemical Engineering from the New Jersey Institute of Technology.
Dhruv has over five years of IT & IS experience and has been D3UC’s Director of Technical Operations since Jan 2018. Dhruv is responsible for all aspects of supporting our MSPs in their training and use of the platform. He is proficient in all phases of new account creation and onboarding, troubleshooting, customized call flows, and documentation.
Prior to joining D3UC, Dhruv worked for a large MSP in Denver, Colorado where he managed activities including trouble ticket support, service provisioning, configuration instructions, customer documentation, and customer communications.
Dhruv received his MS in Information Systems & Information Technology from the New Jersey Institute of Technology and his BS from Pennsylvania State University with a major in Information Sciences & Technology and minor in Business.
Harriet is a marketing strategist with more than 30 years of experience filling both sales and marketing roles. It is this dual perspective that allows her to understand the difference between sales qualified leads and marketing qualified leads and subsequently bridge the gap between both teams and address all aspects of the sales cycle including list research and acquisition, call-centric prospecting and email marketing, strategy development with tactical metric-focused account management.
Her marketing initiatives are designed to build relationships, trust, and rapport with prospects and customers, and then parlay those relationships to create strong reciprocal partnerships, and inspire the drive to get important initiatives accomplished. With an enthusiastic, high-energy and genuinely friendly demeanor, Harriet radiates a sincere desire for delivering value, benefits and results to the companies and partners she works with.
Harriet resides in St. Louis County, Missouri. She has a BA in Communications from the University of Missouri – St. Louis and is a life-long Cardinals fan. She enjoys traveling, nature, reading, time with friends, family, and her dogs. She is also an avid photographer and is in the process of creating a website of her work.
What We Do
You can sell our white-labeled UCaaS solution to your customers at a price you determine. There’s zero risk to our MSP partners: there are no contract termination penalties or minimum revenue requirements, and you can test out selling our solution on a free, 30-day trial basis.
We’ll teach you everything you need to succeed from marketing through installation, including Tier I customer support. Our MSP partners earn recurring revenue and profits of 50%-100%.
