Case Studies & Testimonials

Find out why MSPs across the United States love working with us to sell white-labeled UCaaS.

Case Studies

From Loss to Profit for a Small MSP

SelecTech, Inc. is a small managed service provider based in Pennsylvania. They began their relationship with D3UC in 2019 when SelecTech was seeking a new VoIP provider.

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Testimonials

The D3UC team has been an excellent partner for our company; they always go above and beyond to make sure our clients have an exceptional experience.  We have numerous choices when it comes to who we trust to take care of our clients, Chuck and his team at D3UC have earned our trust and have delivered service that is second to none.  As we continue to grow, we cannot thank Chuck and his team enough for all that they do to provide us with a successful unified communications service.

When D3 told me and my partner that we could provide phone service to our customers, I was a little skeptical. As a 2-person MSP, I really didn’t think we had the resources to support VoIP. Well, I was wrong! We’ve managed to put almost 100 devices on the platform this year and have many more deals in the pipeline already for the new year.

We originally sold one of the top VoIP solutions and made good commissions for many years. When we met Chuck in 2015 and realized we could be making profit margins of at least 50% and probably more, we made the switch. The platform includes all the functionality and reliability of our previous provider, and we’re making a lot more money!

We are an MSP that serves local city government offices in the southern-midwestern states. Until this year, we didn’t have much luck with selling and supporting voice services. Since there are no financial commitments with D3UC, we decided to try VoIP one more time. It was the best decision we made all year. Our first few deals gave us profit margins of over 100%!

Our MSP is one of the largest in the northeast. We specialize in providing data services to companies with multi-location offices. We signed up with D3 in 2016 and were immediately approached by one of our biggest customers (300+ phones) wanting to migrate from their PBX to a cloud-based solution. We were able to save them money while still making our margins.

We are a multi-service MSP serving the Latino community on the east coast. D3 has been our trusted voice provider since 2014 when we created our new VoIP subsidiary. Our customers are completely satisfied with the reliability of the platform and the features that make them look like a Fortune 50 company.

We provide technology services in the northeast region and were hesitant to add a voice solution because of limited resources. Looking back, we should have adopted this sooner as it is the most profitable service we offer.

As the owner of a small MSP, I wanted to add a voice solution to our offering, but my techs were reluctant. I sat for a short demo of the D3 system and was impressed with the ease of use (among other things like the features, call quality, and the team). After convincing my guys how simple it was to set up a user and device, they wanted to see it in action. Well, I’m happy to say that my techs are onboard and have taken the lead with the whole product solution.

Shortly after becoming a D3 MSP, one of my customers called me on a Friday in a panic. He and some of the other partners had a falling out with the owners of the firm and decided to start their own practice. We brought them into our conference room on Saturday and – while we ate lunch – provisioned a new phone for everyone and set up the main phone number, virtual attendant, and conference bridge for the new law firm. Then we sent everyone home to plug their phones into their home internet connections. On Monday morning, they were open for business, taking calls as a new law firm, and three-digit-dialing each other among their homes.

 

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