The COVID-19 pandemic has permanently impacted businesses’ technology needs across everything from IT security to voice service. This, in turn, has affected the ways MSPs have to conduct business.
According to a recent IT Glue report, 51% of MSPs saw monthly revenue decreases as a result of pandemic-related shutdowns. The report further stated that 36% of MSPs consider customer churn a top concern – both during and beyond the coronavirus pandemic. All of these shifts mean one thing: to stay profitable for the long term, MSPs need to increase credibility.
Overcome Instability With Expanded Service Offerings
One way MSPs can overcome today’s challenges is by offering the services that actually meet your customers’ needs. Not the customers of 2019 – your customers right now. Businesses are looking at remote and hybrid work arrangements becoming the norm, and they need to put technologies in place that will support successful outcomes in today’s environment. They’re looking for providers who demonstrate an understanding of the business climate – and can deliver the best-fit solutions.
UCaaS was already on the rise prior to the pandemic. Its popularity is surging now as virtual meetings have become an essential daily business function and workers need the same functionality at home that they had in the office. If you’re not already selling UCaaS, you need to start. Your credibility as an MSP increases when you offer solutions that enable the success of your customers – and their remote workers.
White-Labeling: The Easy Way to Sell UCaaS
There’s a misconception among some MSPs that selling UCaaS is difficult or time-consuming. When you sell D3UC’s white-labeled UCaaS solution, the opposite is actually true.
As a D3UC partner, you get to sell our platform in your name at a price you set – but with the expert backing of our experienced team. We give you all the tools and guidance you need to market, sell, and service our UCaaS solution so that there’s minimal work on your end once you’ve made the sale. Your MSP gains credibility by offering an essential solution; we help maintain that credibility by offering Tier 2 and Tier 3 support to your customers ourselves.
It’s possible to not only avoid losses, but to grow through instability. Selling D3UC’s white-labeled UCaaS solution will give your MSP the credibility it needs to thrive during unstable times. You’ll maintain your customers’ trust and start to earn profits of 50-100% – without working any harder than you already are. Get in touch with us today to get started.