Customers today are looking for MSPs who demonstrate an understanding of the business climate and can deliver the best-fit solutions. Since the COVID-19 pandemic began, businesses’ technology needs have shifted considerably. It’s become clear that many of these changes are not temporary and that we’re moving into a new era of business requirements with regards to necessities such as IT security and voice service. This has affected the ways MSPs conduct business.
According to Kaseya’s 2022 Global MSP Benchmark Survey Report, nearly 66% of 1,200 MSPs polled reported year-over-year revenue growth for their security services. Security was the top-rated line of business, with cloud management coming in second, with 51% of respondents citing revenue growth. These numbers suggest that, to stay profitable for the long term, MSPs must increase credibility.
In 2022, moving into 2023, it’s more important than ever for MSPs to offer services that actually meet their customers’ needs. But these needs are not the same as they were in 2019 and they never will be. We’re in a new era in which remote and hybrid work arrangements are permanent concerns. Businesses, especially small (SMB) and very small businesses (VSB), need technologies that support successful outcomes in today’s environment. They’re looking for providers who recognize this and who can deliver the best-fit solutions.
UCaaS was already on the rise prior to 2020, but its popularity has surged with virtual meetings an essential daily function for many businesses. Workers require the same functionality at home that they had in the office. If you’re not already selling UCaaS, you need to start. Many customers simply don’t consider MSPs credible if they can’t provide solutions that enable their success and the success of their remote workers.
White-Labeling: Makes Selling UCaaS Easy.
There’s a misconception among some MSPs that selling UCaaS is impractical or time-consuming. But there are difficult and easier ways of doing everything. And the easiest way to sell UCaaS is to sell D3UC’s white-labeled solution.
As a D3UC partner, you’ll be able to sell our platform in your name at a price you set. You’re in control of your whole sales process, but you still get to enjoy the expert backing of our experienced team. We give you all the tools and guidance you require to market, sell, and service our UCaaS solution. Once you’ve made the sale, there’s hardly any work to do on your end. We can help you boost your credibility by offering Tier 2 and Tier 3 support to your customers ourselves.
We’ve seen a lot of instability over the past two-plus years, but times of uncertainty always offer opportunities for growth. Selling D3UC’s white-labeled UCaaS solution can give your MSP the credibility it needs to thrive in 2022, 2023, and onwards. You have a chance to maintain your customers’ trust while earning profits of 50%–100%, and you don’t have to work any harder than you already are! Get in touch with us today to get started.