The phrase “recurring revenue” is a holy grail pursued by companies in every industry, whether you’re an insurance agent, dividend investor, or a managed service provider (MSP). Finding ways to earn recurring revenue isn’t easy, but it’s become increasingly vital to most businesses. A sale with recurring revenue is the “gift that keeps on giving” […]
How MSPs Can Drive Cloud Phone Migration
Managed service providers (MSPs), especially if they’re astute, are often looking for new services to offer to help distinguish themselves from competitors and hold on to their existing market share. Cloud phone migration is one such way, thanks to the fact that it introduces a valuable new service to companies who know it exists but […]
Why is Voice a Low-Maintenance, High-Profit Avenue For More Revenue?
It’s never been easier — or more lucrative — to start selling voice solutions. For MSPs interested in growing their business, cash flow can pose a serious issue. One avenue many providers overlook is voice service, which offers a low-maintenance, high-profit means to an end. Just Set It and Forget It In most cases, MSPs […]
Never Sold a Voice Service Before? Here’s What You Need to Know.
If you’re considering selling voice, overcome inner objections with this invaluable advice. In the modern workplace, voice solutions are a must for enterprises of all sizes. Over the years we’ve heard lots of stories related to selling voice services, and most of them sound like the plot of a horror show! Fortunately, there’s a simple […]
Debunking 5 Myths About Becoming a Phone Company
Despite what MSPs have heard, it’s not complicated and can be very profitable. When you send an email to someone, you probably don’t care whether it arrives in the recipient’s inbox in 1 second or 3 seconds, so long as it gets there intact. But sending voice over the internet is an entirely different beast. […]
Top 5 Misconceptions About the FCC and Telecom
Between the FCC, USAC, and remitting telecom taxes, owners of small MSPs are unnecessarily afraid of the unknown. The telecommunication services industry is a multi-billion dollar industry that carries mission-critical components of nearly every company in the country. Due to the vital nature of these services to the economy, expansive laws have been established by the […]
Making a Business Case for Unified Communications
A day in the life of a small business owner with a staff of less than 20 differs significantly than the owner of a larger company. With fewer resources, small business owners often find themselves wearing many hats including handling many of the day-to-day administrative tasks. Regardless, they still need to find ways to communicate […]
Improving Customer Relationships to Grow Your Business
Selling to customers these days – even as the overall economy improves, and budgets get some life back in them – isn’t easy. Customers have access to reams of information about products, comparative studies throughout a market, and price comparisons. A majority of the tasks for getting customers to buy has shifted from the sales […]
What Do MSPs Stand to Gain from Tax Reform?
With every new President comes the potential for change, especially when it is about our country’s economics. But will the current President’s proposed economic shake-up in tax reform deal a win for the small managed service providers? Much of the evidence we see now points to Yes. Small businesses come in all shapes and sizes […]
NEVER QUIT!
Two days of informative sessions coupled with outstanding Keynote speakers—and exploring the French Quarter, of course—created a rewarding and memorable MSP conference. For the sixth consecutive time, I was able to attend MSPWorld which is hosted by the MSPAlliance—the largest and oldest vendor neutral organization for cloud and managed service providers. Making new connections is […]
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