There’s a term in radio circles called the “signal to noise ratio.” Essentially, it’s the ratio of the strength of a signal—what the sender wants people to hear—to the interference that’s surrounding the signal. If the ratio is ever one or less, there’s more noise than signal and it’s not getting through. That’s the kind […]
Top-Down Eye-Catching: What Every MSP Website Must Have
A web presence these days is almost par for the course. Some reports note that 30% of consumers will not do business with a company that doesn’t have a website as it’s considered less professional than those that do. And depending on the industry you’re in, your website should include a variety of key items. Managed service […]
Understanding the SMB Buyer’s Journey and How MSPs Should Market to It
The current MSP sales model has evolved from the demise of the capital expenditure model and is dependent on generating recurring revenue. Initial sales are essential for building a customer base, but customer retention is arguably much more difficult and vital for success. So, what do MSPs need to do to build long lasting relationships […]
Attracting and Capturing the SMB Buyer
As an MSP, you are doubtlessly invested in the many benefits of your services. When trying to reach potential customers, you likely highlight many aspects of your managed services that increase efficiency. While communicating these features and benefits is a crucial component of sales and marketing, the MSP focus has shifted from describing services to […]
Drive MSP Sales by Marketing With Defined Buyer Personas
It’s common knowledge that buyers who are researching a solution, whatever it may be, are seeking a personalized experience. If they fail to be impressed by what you have to offer because they don’t see how their needs could be properly addressed, you’ve lost the opportunity to make that sale. This is why it’s important […]
Smart MSP Branding Boosts Marketing Efforts and Drives Sales
There are a lot of pieces in the MSP marketing and sales puzzle. When you think of a marketing strategy, a few basics often come to mind: lead generation, lead nurturing, thoughtful content. However, a key component of any successful marketing and sales strategy is branding. Developing a unique brand for your MSP gives your […]
The “S” in SMB: A Very Large Market Opportunity for MSPs
This is a topic we’ve discussed before. If you’re a managed services provider looking for a greater opportunity to sell, look no further than the small and midsized business (SMB) market — and concentrate on the “small.” The definition of a small business varies by industry, but our MSPs typically focus on companies with fewer than […]
Break Through the Myths of Security and Cloud Communications
Most new technologies are subject to intense scrutiny. After the early adopters give the “thumbs up” is when half-understood reports, new terms and jargon, and a normalcy bias start to contribute to certain misunderstandings. Once that happens, a concerted effort must be undertaken to dispel these myths. Let’s blow away the fog in cloud communications […]
Why MSPs Should Target SMBs
According to the U.S. Small Business Association, there are roughly 5.8 million companies in this country and 99% of them employ fewer than 500 people. Small and mid-sized businesses (SMBs) with fewer than 100 employees and make up 98% of all US companies, totaling 5.7 million in the U.S. alone. Let’s break those numbers down a […]
How MSPs Can Sell Cloud Phones Without Shelling out the Big Bucks
We spend a lot of time explaining and demonstrating how MSPs can upsell cloud phones and make money. We’ve created a trove of information MSPs can use to grasp how significant their monthly recurring revenue can be selling phones. But we also recognize a big obstacle for some MSPs: the capital expenditure required to get into the […]
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